Accounts Receivable Associate (English & Italian Speaking)

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Job Summary:

We are seeking a detail-oriented and proactive Accounts Receivable Associate with fluency in both English and Italian to join our finance team. The ideal candidate will be responsible for managing accounts receivable processes and maintaining strong relationships with our customers. This role requires excellent communication skills, strong analytical abilities, and a commitment to accuracy.

This role is an onsite role with 4 or 5 days per week in the Warsaw office with the team. 

Responsibilities:

Accounts Receivable Management:

• Monitor customer accounts and track outstanding payments.

• Resolve invoice discrepancies and address customer inquiries related to billing.

• Prepare and distribute customer statements.

• Maintain accurate and up-to-date accounts receivable records.

Cash Collection:

• Proactively contact customers via phone, email, and written correspondence to pursue outstanding payments.

• Negotiate payment plans and resolve billing disputes in a professional and efficient manner.

• Escalate delinquent accounts to appropriate internal stakeholders according to established procedures.

• Reconciliations AP/AR accounts and monthly AR supplementals

Customer Relationship Management:

• Build and maintain positive relationships with customers while ensuring timely payment.

• Provide excellent customer service and address inquiries related to invoices and payments.

Qualifications

Qualifications:

• Proven experience in collections, accounts receivable or a related field.

• Fluency in both English and Italian (written and spoken).

• Good understanding of accounts receivable principles and practices.

• Good computer skills in Google and MS Office packages

• Excellent organizational and time management skills.

• Strong attention to detail and accuracy.

• Customer oriented and problem solving attitude

Additional Information

A reasonable estimated salary range for a new employee has been provided. It would be adjusted based on each employee's geographic location. The position of each employee within a compensation range at Nielsen is dependent on several individual circumstances, such as experience, training, certifications and other business requirements/needs.
 

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