Application and Service Egineer

Job Description

APPLICATION & SERVICE ENGINEER – 3D PRINTING

WHAT YOU WANT TO KNOW

• Salary: £50,000 – £80,000 (dependent on experience)
• Location: Stuttgart, Germany
• Working pattern: Predominantly on-site + 50% travel
• Contract: Permanent
• Technology: Industrial SLA & SLM systems

JOB DETAILS

Our client is a global manufacturer of industrial 3D printing systems, continuing its expansion across EMEA with the launch of a new demo centre in Stuttgart next month.

This position sits within a small EMEA technical team and plays a critical role in supporting the company’s overseas growth strategy. The role is structured as approximately 70% Service and 30% Application Engineering, combining hands-on installation and maintenance with technical application support and customer validation work.

You will be responsible for full system installations (typically 3–5 days on-site), commissioning, and final customer acceptance across Europe. Travel is approximately 50%, primarily within Europe, with occasional global or US support when required.

Training is provided on the job, with the potential for a one-week onboarding programme in China to gain direct exposure to the systems and HQ technical teams.

This is a highly hands-on, customer-facing role requiring strong mechanical, electrical, and laser/optical understanding, working closely with both European customers and global engineering teams.

ROLES & RESPONSIBILITIES

• Installation, commissioning, and final acceptance of industrial SLA and SLM systems
• Execution of preventive maintenance and service contracts to ensure long-term system reliability
• Mechanical, electrical, and laser/optical troubleshooting on-site and remotely
• Delivery of structured operator training covering machine operation, safety, and basic maintenance
• Support pre-sales technical discussions in collaboration with sales teams and distributors
• Conduct feasibility studies, sample builds, and application validation based on customer requirements
• Operate and maintain the Stuttgart demo centre
• Create and continuously improve technical documentation and training materials
• Act as the technical bridge between customers and global engineering teams

ESSENTIAL EXPERIENCE

• 3–5 years’ experience within additive manufacturing or industrial equipment
• Hands-on experience installing and commissioning industrial 3D printing systems
• Strong understanding of SLA technology
• Experience working with laser/optical systems
• Mechanical and electrical troubleshooting capability
• Customer-facing technical experience
• Willingness to travel approximately 50%

NICE TO HAVES

• Experience with metal AM / SLM systems
• Experience working in cross-cultural or global teams
• German or other European languages
• Chinese language capability

QUALIFICATIONS

• Degree or equivalent experience in Mechanical Engineering, Manufacturing Engineering, or related discipline
• Valid driving licence
• Strong communication skills and confidence working in a customer-facing environment