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Debriefing and Dispatching Administrator IT

Vertiv Group
On-site
Bratislava, Slovakia
Operations & Professional Services
Description

We are looking for a detail-oriented and proactive Debriefing Administrator with Italian language skills to join our team. In this role, you will provide essential administrative support to ensure smooth service operations, accurate documentation, and efficient coordination between internal teams, customers, and suppliers.

Key Responsibilities

•Responsible for providing administrative support through processing orders.
• Service reports processing (material transactions, debriefing, invoicing, archiving).
• Admin and interface subcontractors and suppliers.
• Prepare invoices calculating price and margins.
• Interface customers, service supervisors and service engineers in all administrative issues.
• In case MU requires assistance on handling customer calls: provide of support, according to the actual needs.
• Scheduling service requests, maximizing efficiency and productivity

Employee perks, benefits

• annual Minimum Wage Increase,
• Christmas bonus 100% of the basic salary,
• working leave for regeneration with wage compensation – 10 days,
• food allowance in excess of the law,
• flexible working hours,
• 7.5 hours of working time,
• referral bonus,
• and other benefits within the social program (contributions for blood donations, contributions for work and life anniversaries).

Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Intermediate (B1) and Italian - Advanced (C1)
Other knowledge
Microsoft Outlook - Advanced
Microsoft Excel - Advanced
Number of years of experience
1
Personality requirements and skills
• Very strong customer oriented thinking
• Strong team player with commitment and a positive attitude
• Organization skills, quick orientation in problems
• Excellent problem solver and stress resistant
• Flexible and effective learning of new things and adapting to new conditions

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