Index Sales Client Services Associate

Job Profile

Are you ready to launch your career in the heart of Europe’s financial markets? Join our index sales team as a client services associate, based in London or Amsterdam.

You will play a key role to support the commercial success of Euronext’s index products by managing client relationships, overseeing revenue operations and ensuring smooth execution of contracts and processes. You will learn from experienced professionals in a fast-paced, multi-cultural environment.

You will be primarily responsible for:

• Acting as the main contact for client enquiries and internal requests, providing prompt and professional support.
• Managing client onboarding, including contract review and set-up on relevant systems.
• Supporting clients and colleagues with questions about contracts, commercial terms and index products.
• Assisting with revenue operations, including monthly reporting and account reconciliations.
• Making sure our reporting and contractual processes are accurate and efficient.
• Supporting teams across business development, finance, legal and marketing on exciting index product projects.
• Suggesting new ideas to improve how we work and enhance the client experience.
• Building strong relationships with clients and colleagues from across Europe.

Your profile:

• Bachelor’s degree in economics, finance, business or a related field.
• Fluent in English (spoken and written); another European language is a plus.
• Experience in client service, account management or financial operations.
• Strong communication and relationship-building skills.
• Good analytical skills and attention to detail.
• Comfortable using Microsoft Excel and other reporting tools.
• Team player who thrives in a multicultural environment.
• Organised, proactive and eager to learn.

Joining us means:

• The opportunity to work in a leading international organization at the forefront of financial markets.
• A collaborative and professional work environment that values initiative and growth.
• Exposure to a broad network of internal stakeholders and global clients.
• Competitive compensation and opportunities to develop your skills and grow your career in the European capital markets.

Apply by submitting a CV in English.

Join Euronext – Shape capital markets for future generations.
Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. The company has a diverse domestic and international client base.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Euronext Values

Unity

•        We respect and value the people we work with

•        We are unified through a common purpose

•        We embrace diversity and strive for inclusion

Integrity

•        We value transparency, communicate honestly and share information openly

•        We act with integrity in everything we do

•        We don’t hide our mistakes, and we learn from them

Agility

•        We act with a sense of urgency and decisiveness

•        We are adaptable, responsive and embrace change

•        We take smart risks

Energy

•        We are positively driven to make a difference and challenge the status quo

•        We focus on and encourage personal leadership

•        We motivate each other with our ambition

Accountability

•           We deliver maximum value to our customers and stakeholders

•           We take ownership and are accountable for the outcome

•           We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.