Inside Sales Account Executive (English & Italian Speaking)

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a talented Inside Sales Account Executive to join our growing global team at Sectigo.

The Inside Sales Account Executive focuses on achieving and exceeding assigned sales quotas by identifying, engaging and closing new business from small to mid-market opportunities throughout the assigned territory.  This individual will maintain and grow sales, maintaining an existing customer base and growing through the addition of new customers and new product categories to existing customers.   

This is a full-time and in-office position, reporting to our London office 5 days a week. The ideal candidate must be at least bilingual in English and Italian with business conversation level proficiency. 

Here are the core functions, responsibilities, and expectations for this role: 

• Identify, engage and close new business from mid-market customer accounts. 
• Explore and develop strategies for identifying and adding new customers within the territory to capture net new accounts. 
• Develop and implement account strategies for growth, focusing on growth of sales and margin with an existing group of customers, prospect new business opportunities to expand each account’s list of programs and product assortment. 
• Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process. 
• Prepare formal proposals and presentations to all levels of the organization. 
• Articulate compelling value propositions around Sectigo’s services and products. 
• Lead negotiations, coordinate a complex decision making process, overcome obstacles and objections to closure. 
• Manage a pipeline of inbound and self-sourced leads to identify, engage and develop relationships with potential customers. 
• Dissect and qualify prospects’ business goals to determine if Sectigo can be a strategic investment for their business’ security. 
• Close business with new and existing customers at or above quarterly sales goal quotas and objectives.  
• Develop and maintain thorough knowledge of Sectigo products as well as up-to-date knowledge of industry trends and technical developments that effect target markets; apply strong knowledge of products, processes and capabilities. 
• Provide technical assistance and product and service education for customers through presentations. 
• Work closely with sales management team to provide feedback, analysis of and recommendations regarding product requirements and to improve sales performance. 
• Provide consistent support customer business processes, sustaining relationships and reducing friction and enable executive-level engagement.  
• Ensure customer satisfaction in your assigned territory 
• Maintain a CRM along with other required sales updates. 
• Investigate and resolve product and customer claim issues. 
• Assist in generating yearly sales goals and budgets. 
• May oversee and be responsible for additional specific account areas as needed. 
• Process all sales in compliance with company processes and policies.  
• Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

Qualifications

Education:

• Bachelor’s degree in business-related field or equivalent work experience preferred. 

Experience:

• Minimum of 2+ years of sales experience required. 
• 2+ years of technology, cyber security, or relevant industry experience is strongly preferred. 
• Business level language proficiency in both English and Italian.  

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Self-starter, with a desire for sales.  
• Ability to work independently with a high level of initiative. 
• Created and built own pipeline with a  
• Strong sales acumen and proven track record of consistent quota over-achievement. 
• Excellent written and oral communication and strong presentation skills. 
• Proactive, resourceful, knows when to raise hands and ask for help. 
• Can work in an organization that is still building process. 
• Experience using Salesforce to maintain call records and account status. 
• Previous formal sales training (referrals, presentations skills, solution selling and communication skills).   
• Strong sales acumen and proven track record of consistent quota over-achievement. 
• Hard-working and persistent, putting in the time before and after meetings to deliver great results. 
• Able to present effectively and persuasively in front of customers on both technical and non-technical content.  
• Must be able to articulate compelling value propositions around Sectigo’s services and products. 
• Demonstrated ability to manage and grow sales territory. 
• Aptitude for technology and good working knowledge of Microsoft Excel, Power Point and Word. 
• Understanding of the changing marketplace and ability to adapt quickly to change. 
• Team management includes deal management, mentoring, coaching on sales 101 as well as soft skills in sales. 
• Knowledge of the security industry and competitors is a plus as well as curiosity to learn about Sectigo portfolio. 
• Previous success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decisions-makers. 
• Must be customer-focused and possess strong organizational, interpersonal, and communication skills. 
• Proven track record of successfully engaging customer primes. 
• Solid skills in managing effective customer relations. 
• Must be a true “hunter” with the ability for prospecting, identifying potential leads, overcoming objections, maintaining high margins and closing deals. 
• Resilient, persistence and the ability to overcome objections are a must - a HUNTER! 
• Extremely high energy, driven and dynamic personality – a Hunter mentality. 
• The ability to travel (only if needed) within the territory or region based on business needs. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.