San Antonio - Convenience Store Attendant

db Group is Malta’s leader in the hospitality and leisure sector, operating renowned hotels such as db Seabank Resort & Spa and db San Antonio Hotel & Spa, alongside a diverse portfolio of restaurant brands including AKI, Amami, Nine Lives, and international names such as Starbucks and Hard Rock Hotel & Café.

We are recognised for our commitment to quality, innovation, and delivering exceptional guest experiences across all our properties.

We are currently looking for a Convenience Store Attendant to join our dynamic hospitality team. This role is ideal for someone who enjoys working with people, has a positive attitude, and takes pride in delivering excellent customer service in a fast-paced environment.

As a Convenience Store Attendant, you will play a key role in ensuring our shop is well-stocked, attractive, and running smoothly, while providing a professional and friendly experience to every customer

Key Responsibilities:

• Deliver efficient, accurate, and professional service to all customers
• Operate and manage the point-of-sale system, including cashier closure procedures
• Ensure shelves are well-stocked, neatly displayed, and correctly priced
• Communicate with suppliers, place orders, and relay customer feedback
• Maintain cleanliness and hygiene standards throughout the outlet
• Perform monthly stock takes and manage non-moving or close-to-expiry items
• Address customer feedback proactively and find solutions to meet their needs
• Work closely with other team members to ensure a positive customer journey
• Anticipate customer needs and suggest improvements to the product offering
• Follow all hotel regulations, security procedures, and health & safety requirements
• Demonstrate a cheerful, helpful attitude at all times

Required Skills & Qualifications:

• Previous retail or cashiering experience is an asset
• Excellent communication and customer service skills
• Basic financial and cash-handling abilities
• Strong attention to detail and reliability
• Ability to work independently and as part of a team
• Fluent in English; knowledge of French, German, or Italian is considered an advantage
• Positive attitude and willingness to learn