Server Agent / Chef de Rang - Pastamara Bar con Cucina (starting February/March 2026)

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. 

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

"We are Ladies and Gentlemen serving Ladies and Gentlemen"

Pastamara - Bar con Cucina: an exciting new angle of Sicily in the heart of Vienna.

Ciccio Sultano has gone on a culinary journey, picking up the choicest ingredients along the way, and now he's ready to start a new chapter in his gourmet story: a stylish bar con cucina that reimagines his Sicilian cuisine.

• Top 50 Italy: Nr. 26 Best Italian Restaurants in the World 2024
• Michelin Guide Listing 
• Gambero Rosso Awards: 3 Forks

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:

Server Agent / Chef de Rang – Pastamara (starting February/March 2026)

At The Ritz-Carlton, we craft extraordinary dining experiences that celebrate authenticity, refinement, and genuine hospitality. As a Server Agent / Bar Server in our Sicilian restaurant, you will embody the warmth of Sicilian culture while delivering the impeccable service and elegance that define The Ritz-Carlton brand. You will be responsible for creating memorable dining and beverage experiences through attentive service, deep product knowledge, and intuitive anticipation of guest needs.

Your Responsibilities: 

• Provide personalized, anticipatory service in alignment with The Ritz-Carlton Gold Standards
• Welcome and engage guests with genuine warmth, creating a sense of belonging and connection
• Ensure an exceptional dining experience by maintaining attentiveness throughout the guest journey—from seating to farewell
• Present menus and describe dishes and beverage pairings with accuracy and enthusiasm
• Take and deliver food and beverage orders promptly, ensuring all items meet presentation and quality standards.
• Prepare and serve cocktails, wines, and beverages 
• Maintain deep knowledge of the restaurant’s culinary philosophy and regional ingredients
• Collaborate closely with culinary, sommelier, and bar teams to elevate the overall guest experience.
• Participate in pre-shift briefings, ongoing training, and service development programs

Your Qualifications:

• Minimum 1–2 years of experience in a fine dining or luxury hospitality environment.
• Prior bar or restaurant service experience preferred; knowledge of Sicilian cuisine is an advantage.
• Strong communication and interpersonal skills with a passion for delivering exceptional service
• Knowledge of wines, cocktails, and mixology; WSET or bar certification a plus
• Ability to work in a fast-paced environment while maintaining grace and attention to detail
• Fluent in English and German; Italian language skills highly desirable.

Our Benefits:

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
• Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
• Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
• Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
• Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance

The statutory gross minimum remuneration for this position, based on full-time employment, is € 2.263,00 per month. A higher salary may be offered, depending on your qualifications and experience.

Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.

 

Have we sparked your interest?

Then apply today via email: bewerbung.vienna@ritzcarlton.com 

Please be advised that a valid working permission for Austria is required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.