Solutions Experience Lead

Description -

Join the Barcelona Customer Welcome Center (CWC) to shape future enterprise customer engagements. As our Technical Advisor, you’ll lead the consultative discovery that powers our customer engagements, translating customer pain points into tailored experiences that present HP as the preferred supplier of IT Workplace Management.

How you’ll engage 

• Lead discovery and agenda planning: Act as the technical advisor for visit/briefing agendas with Sales/TCs, ensuring every step aligns with customer priorities and our solution capabilities.
• Prepare with purpose: Join pre‑brief calls to gather customer insights / pain points.
• Translate needs into solutions: Translate ITDMs requirements into tailored technical solutions and demo paths that make value tangible.
• Guide briefing execution: Partner with CWC peers on implementing products, demos and tailored experiences that reflect customer priorities and the agreed success outcomes.
• Lead technical tours: Host product deep dives and lead immersive technical tours during customer visits at the Barcelona CWC.
• Tackle hot topics: Address advanced technical topics and customer challenges, co-partner with other specialized technical SMEs to support different solution architectures. 
• Reflect Vertical trends: Ensure technical content mirrors current industry dynamics and vertical/customer‑specific requirements to drive relevance and trust.
• Stay current: Keep content and messaging accurate by staying updated on new products and technologies for confident, credible presentations.

Qualifications

• Proven expertise in consultative selling, with the ability to uncover client needs and deliver tailored solutions
• Excellent verbal and written communication skills.
• Exceptional presentation skills
• Proficient level of English and 1 additional European Language.
• Bachelor's degree in technical field (degrees in Computer, Telecoms, Electronics, or similar engineering majors are preferred).

What we offer:

• Opportunity to work in an international organization with colleagues coming from all over the world. 
• Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning. 
• An attractive benefits package: 
• Health & Life insurance 
• Lunch at reduced prices at our canteen/ ticket restaurant vouchers 
• HP product discount 
• Work life balance / flexible working hours.
• Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.  
• We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
• Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.  
• Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
• We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
• Printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.
• Dedicated lactation room.
• Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc. 

Sales and Services Entity (ES11)

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"