Working Student Sales & Promotions

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

We're looking for a customer oriented, data-driven, and deeply curious Working Student to support promotion quality process execution and improvement across our EU shops. You'll play a key role in helping us deliver events through optimizing the related discounts, transforming and automating processes, and enhancing the customer experience.

Responsibilities:

• Execute promotion validation processes to ensure we meet customer experience, profitability, and commercial goals.

• Define process improvement opportunities, efficiency, and automation initiatives.

• Support special projects related to a multi-year redesign of internal tools.

• Investigate and resolve complex problems using data to refine pricing, operational efficiency, and customer engagement.

Qualifications

• Strong analytical mindset - advanced Excel, Macros, and SQL required. Bonus for Tableau and PowerBI.

• Interest in cross-functional projects, as well as product & automation.

• Excellent communication - can demonstrate care for customers and stakeholders.

• Full time student based in Munich.

• 20 hours / week, at least 2 days in the office / week, ideally available for at least 9 months as a student.

• A passion for solving complex problems with structured thinking and data-driven decision-making.

• Fluency in English (bonus if you speak another European language).

• Bonus: Love pets? You'll fit right in!

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. 

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.