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Italian-Speaking Customer Service Advisor

Kats Recruitment
Full-time
On-site
Sofia, Bulgaria
Customer Support

Italian-Speaking Customer Service Advisor (Bulgaria)

Location: Bulgaria
Employment type: Full-time

Role overview:
The Italian-speaking Customer Service Advisor supports customers by delivering high-quality service and timely solutions while maintaining excellent communication standards.

Key responsibilities:

  • Support Italian-speaking customers across various channels

  • Troubleshoot issues and provide clear solutions

  • Maintain customer satisfaction and loyalty

  • Accurately update customer records

  • Follow internal procedures and quality standards

Requirements:

  • Fluent Italian (C1/C2) and conversational English

  • Strong interpersonal skills

  • Attention to detail and reliability

  • Previous customer service experience is an advantage

Whats offered:

  • Stable employment in an international company

  • Full training provided

  • Supportive team environment

  • Opportunities for professional development

Apply NOW
This is a great chance to build a long-term career in a stable and friendly environment while working with international clients. If you value teamwork, learning, and customer satisfaction, this role is for you.