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Italian Speaking Customer Support Specialist

Kats Recruitment
Full-time
On-site
Athens, Greece
Customer Support

Customer Service Support Italian Speakers

Italian Greece (Athens On-Site) or Remote Across Greece

Introduction
We are seeking Italian-speaking candidates to join an international customer support team in Greece. This role offers an excellent combination of professional development, multicultural teamwork and exposure to global clients. It is ideal for individuals who enjoy communication, structured processes and providing high-quality service.

Requirements

  • Fluent Italian and English

  • EU passport or Greek work permit

  • Customer-oriented communication skills

  • Ability to understand issues and offer effective solutions

  • Comfortable working with computers and multiple systems

  • Proactive, organised and reliable

  • Service or administrative experience is helpful

What Is the Job About
You will assist Italian-speaking customers with questions, account matters, product support and issue resolution. Communication will take place via phone, email, chat and internal case systems. You will follow defined workflows, document interactions accurately, collaborate with colleagues and ensure each customer receives professional and friendly support.

What We Offer

  • Competitive salary + performance bonuses

  • Relocation package for Athens office roles

  • Remote positions available nationwide in Greece

  • Private health insurance

  • Extensive training and continuous career development

  • Supportive and friendly multicultural environment

If you are looking for stability, growth and an international career path, this role offers an excellent opportunity.