Italian Speaking Customer Support Specialist (ASAP START)
Employment Type: Full-Time
Job Overview:
We are hiring a Italian Speaking Customer Support Specialist to join a supportive, people-focused team with strong opportunities for growth and international exposure. Whether you prefer working on-site in Chania or remotely within Greece, this role provides a stable and professional environment with clear expectations and continuous support.
What You Will Do:
- Assist Italian speaking customers via phone, email, and live chat.
- Provide accurate information about products and services.
- Troubleshoot technical or account-related issues efficiently.
- Maintain high customer satisfaction through empathetic communication.
- Document interactions clearly in internal systems.
What We Are Looking For:
- Native or C1/C2 level proficiency in Italian.
- English level B2 or higher for internal communication.
- Residence in Greece (AMKA/AFM preferred).
- Strong communication skills and problem-solving mindset.
- Comfortable working in a structured, international environment.
Why Join Us?
- Competitive Greek salary paid over 14 salaries per year.
- Remote, hybrid, or on-site options depending on location.
- Performance-based bonuses and referral programs.
- Comprehensive private health insurance and wellness benefits.
- Paid training and long-term career development opportunities.